Tracksuitbase.co.uk offers returns on most merchandise for US customers within 7 days of the delivery date.
If 7 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.
Please note that there is a restocking fee of $15 that will be deducted from your order.
To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging and the tag must be attached.
To return your product, please contact us at firstname.lastname@example.org and someone from our support service will review and get back to you shortly with a return label if your claim is approved. For any other questions, feel free to contact our email@example.com and they will assist you with your return. Please always state the reason for your return in your email and order number.
Once your return is prepared, you can drop it at your local post location. All returns are shipped back to our warehouse in Virginia. Please allow 1-2 weeks for your return to arrive at our warehouse. Delivery dates may vary depending on where you are shipping your return from.
Once your return is delivered, please allow 2-3 business days for us to inspect and process the return. Once your return is processed, you will receive an email notification confirming your refund. Please allow 3-5 business days for the refund to show on your original form of payment.
Tracksuitbase.co.uk accepts International returns. All fees are the responsibility of the customer.
To return your product, please contact us at firstname.lastname@example.org and someone from our support service will review it and get back to you shortly with an unpaid return label if your claim is approved.
Domestic Exchanges (US only)
Tracksuitbase.co.uk offers exchanges only on different sizes of the original style(s) purchased. A new order must be placed if you want to purchase a new type. There is no return shipping or restocking fee for exchanges.
To initiate an exchange, please click email@example.com
Tracksuitbase.co.uk does not offer exchanges on International order